Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate changes or cancellations.
How should I care for my garments?
To ensure longevity, we recommend following the care label instructions on each piece, typically involving cold machine washes and air drying.